Last updated: July 17, 2026

Privacy Policy

This Privacy Policy explains how Driven ("Driven," "we," "us," or "our") collects, uses, and shares information when you visit this website (the "Site") or interact with Driven Reviews, our automated review-collection tool for home service businesses.

Information We Collect

We collect information in the following ways:

• Information you provide directly. When you book a demo, we collect your name, email address, and any other details you submit through our scheduling tool (provided by HubSpot).
• Information collected automatically. When you browse the Site, we automatically collect information about your visit, including pages viewed, time spent on the Site, links clicked, general location (city/country level), device and browser type, and referring website — via Google Analytics.
• Cookies and similar technologies. We use cookies and similar tracking technologies (through Google Analytics and HubSpot) to recognize your browser, measure engagement, and understand how visitors use the Site.

How We Use Information

We use the information we collect to:

• Respond to demo requests and schedule meetings
• Understand how visitors use the Site so we can improve it
• Measure the performance of our advertising campaigns
• Communicate with you about Driven Reviews, if you've requested a demo or otherwise contacted us

How We Share Information

We do not sell your personal information. We share information with the following service providers, who process it on our behalf:

• Google Analytics — website analytics and advertising measurement. See Google's Privacy Policy.
• HubSpot — meeting scheduling and customer relationship management. See HubSpot's Privacy Policy.

We may also disclose information if required by law, or to protect the rights, property, or safety of Driven, our users, or others.

Cookies

Cookies are small text files stored on your device. We use them to measure Site traffic and understand visitor behavior. Most browsers let you refuse or delete cookies through their settings. Doing so may affect how parts of the Site function.

Your Rights and Choices

Depending on where you live, you may have the right to access, correct, delete, or restrict the use of your personal information, or to opt out of certain data processing. To exercise any of these rights, contact us using the details below. You can also opt out of Google Analytics tracking using the Google Analytics Opt-out Browser Add-on.

Data Retention

We retain information for as long as reasonably necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.

Children's Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at [email protected].